Welcome to Guidestar

We Build. We Create. We Share.

About

THE GUIDESTAR DIFFERENCE

We are an extension of our clients. We are here to reduce costs, increase efficiency and serve our clients’ key business interests – every minute of every day.

Every industry has work that needs doing and not enough people to do it well. We solve that. Guidestar Marketing Group builds remote teams, generates qualified leads, and runs outsourced operations for businesses across healthcare, insurance, hospitality, and beyond. One partner. Multiple problems solved. We connect qualified patients with durable medical equipment providers through targeted outreach and lead generation, help home healthcare agencies acquire eligible patients and streamline intake support, and generate compliant, high-intent leads for hospital indemnity and supplemental insurance providers. Our remote teams also support restaurants with reservations, customer service, order management, and administrative tasks, while rehabilitation clinics benefit from our scheduling, patient coordination, and insurance verification services. For businesses looking to expand revenue, our dedicated internal sales teams act as a seamless extension of their organization, driving growth and conversions. In addition, we provide scalable business process outsourcing solutions covering customer service, lead generation, back-office operations, and business support, allowing companies to operate more efficiently and focus on what they do best.

Services

Check our Services

Patient Acquisition & Lead Generation

Generate qualified patient leads through compliant inbound and outbound campaigns for Medicare, Final Expense, ACA, DME, and healthcare providers. We focus on quality, conversion, and long-term campaign performance.

Sales & Customer Support

Dedicated teams that handle inbound inquiries, outbound sales, customer retention, and post-sale support. Our agents become an extension of your business while maintaining your service standards.

Healthcare Back Office Support

Reliable administrative support for DME suppliers, rehabilitation centers, and healthcare organizations. From patient coordination to documentation and operational workflows, we help keep your business running efficiently.

Restaurant Support Services

End-to-end remote support for restaurant chains, including order management, customer service, call handling, and operational assistance across multiple locations.

Business Process Outsourcing (BPO)

Flexible outsourcing solutions designed around your operations. Whether you need a dedicated team, project-based support, or a complete operational function, we scale with your business.

Revenue Operations

Support across the entire customer journey, from lead qualification and appointment setting to sales verification, customer onboarding, reporting, and performance management.

Quality Assurance & Performance Management

Continuous call monitoring, coaching, KPI tracking, and reporting to ensure consistent service quality, operational compliance, and measurable business outcomes.

Dedicated Remote Teams

Build and manage high-performing offshore teams without the overhead of local hiring. We recruit, train, manage, and continuously optimize resources based on your business objectives.

Director of Operations

Leading U.S. DME Supplier

GuideStar quickly became an extension of our team. Their professionalism, responsiveness, and ability to adapt to our processes helped us improve operational efficiency while maintaining a high standard of service.

Program Director

Addiction Treatment & Behavioral Health Network

Their back-office team integrated seamlessly with our workflow and helped us scale without compromising quality or compliance.

Account Manager

National Health Insurance Agency

The quality of leads, communication, and operational discipline exceeded our expectations. Their team consistently delivered and was always open to feedback.

Director of Operations

Multi-Location Restaurant Group (USA)

From customer support to order management, GuideStar helped us streamline our operations across multiple locations. Their reliability and commitment have been outstanding.

Industries

Guidestar has significant experience in the following industries and is always open to working with clients working in new verticals.

Contact

Contact Us

Our Address

30 N GOULD ST, SHERIDAN, WY 82801, United States

Email Us

info@guidestarmarketinggroup.com

Call Us

561-932-0663

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